Shipping Policy

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​Shipping Information

Ready-Made and One-of-a-Kind Items

• Shipping Method: USPS or UPS Ground.

• Processing Time: 3 to 5 business days for packaging and preparation.

• Delivery Time: Varies based on the destination and shipping method selected.

Made-to-Order Items

• Shipping Method: USPS or UPS Ground.

• Processing Time: 4 to 8 weeks, depending on complexity and quantity.

• Delivery Time: Varies based on the destination and shipping method selected.

General Information

• Our shipping department is closed on weekends, which may affect processing times.

• You will receive email notifications throughout the shipping process to keep you updated.

• For expedited shipping requests, please email us after placing your order, and we will make every effort to accommodate your request.

• Expedited orders will incur an additional charge by the courier.

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Order Processing

We carefully wrap each individual item with the best shipping supplies to ensure they arrive safely. Orders are processed as they come in, which may take 3-5 days.

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Shipping Preparation

Large items require additional preparation time. Rest assured, we handle each item with care to ensure its safe delivery.

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Shipping Costs

Shipping costs are determined by the weight, size and destination of the item. These costs will be calculated at checkout.

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Tracking Information

Once your shipping label is scanned, we automatically provide tracking information via email. This allows you to monitor your package's progress.

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Delivery Time

Delivery time is determined by your location. We strive to get your items to you as quickly as possible.

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Order Updates

We will send update emails to keep you informed about your order status.

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Customer Support

If you have any questions or concerns about the shipping of your order, please contact our customer support team. We're here to help ensure your shopping experience is smooth and satisfying. Customer service email: shopmanaceramics@gmail.com

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International Shipping

We offer international shipping. Please note that delivery times and costs may vary based on your location and customs regulations.

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Thank you for shopping with us! 

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